Privacy

Who we are

Fitkept is run by a sole proprietor, based in India. Fitkept compares parts sellers' fitment data, by hand, for sellers who agree. That is a paid audit, our own study of how fitment changes on eBay, or an interview call, and this page covers all three, and the sellers we write to first. Write to admin@fitkept.com with any question about it.

What we hold

• The files you send us: your supplier's fitment file, your Amazon processing report, an eBay listing export, a storefront export and your return reasons. If you email them, they also sit in our mailbox until we delete them there.
• If you let us read your eBay listings, which you do on eBay's own sign-in page: the item number, SKU, title and vehicle compatibility rows of the listings you agree to. Your eBay sign-in token stays in memory for the read and is never written to disk. We never collect your eBay user ID or password.
• If you agree to a recorded call, the recording, which stays on our computer.
• Your written consent, if you gave it.
• If we write to you first: your store name, web address, name and business email, from public pages. We use them only to write to you. Reply "stop" and we delete them, apart from the address we keep so as not to write to you again.
• Your name, your email address and the record that you paid. The company that takes your payment handles your card details, and we never see them.

We do not need your buyers' names, addresses or order numbers. If a file you send or show us holds them, we delete them from our copy and tell you.

What we do with it

Apart from those first emails, we use it only for what you agreed to, and to send you any result. We keep a file only after your written OK by email, and we record a call only after your yes on it. We never sell it, never combine it with another seller's data and never use it to compare sellers. We never give your files, listings or SKUs to an AI model or use them to train one.

We also keep counts and anonymised quotes, with no seller name, listing or SKU in them, to decide what to build. Across sellers we add up only how many we contacted, what they told us on calls and what they bought. Counts taken from one seller's listings or reports are never added to another's. These may pass through AI tools, and we do not delete them.

We share your data with no one, with three exceptions: our email is hosted by Amazon Web Services in the United States; the company that runs a video call carries it while it runs; and the company that takes your payment and our accountant see the record that you paid. We keep your files on an encrypted computer in India, outside any code repository.

How long we keep it

We keep your data as long as the work needs it, and no longer than 12 months. If you disconnect a channel, we delete what we read from it within 30 days. If you ask us to delete anything, we do so within 30 days. Four things are different: the record that you paid, which we keep as long as tax law requires; your written consent, which we keep as the record that you agreed; the address we keep so as not to write to you again; and the counts and anonymised quotes above, which we keep.

Your choices

Write to admin@fitkept.com to see what we hold about you, to correct it or to delete it. You can withdraw our access to your eBay account at any time in your eBay account settings.

Changes

If this page changes, the date below changes with it. Last changed 8 November 2026.